Q1:If you produce clients’ design? Will your company offer 3D artwork? A: Yes, we welcome custom made jewelry. We will offer 3D artwork for you to check the design before production.
Q2: What is your MOQ? A: The MOQ depends on the item and its stock status; Q3: How much mold fee will you charge? A: Mold fee will be about 550USD-750USD,different style have different mold fee and it's depends on structure.
Mold feeis only one-time charged, you needn't to pay it next time when you reorder that style.
Q4: How many deposit we need to pay before production? A: Payment method: T/T, PayPal,Trade Assurance,L/C
Small Order: 100% before arrange shipment;
Large Order: 30% deposit need be paid before production, 70% balance payment before shipment.
Q5:How long is your lead time? It depends on stock status and quantity of your order, but usually is 5-20
Q6: Package & Colors? A: Opp bag for free, custom package is welcomed with extra charge.
Customized Colors, please provide Pantone Color Number.